Last Updated: May 6, 2025
1. Program Description
TPI Hospitality offers an SMS messaging program to provide customer support, respond to inquiries, and send service-related updates. By participating, you agree to receive text messages from TPI Hospitality related to your inquiries or services, including but not limited to customer care, appointment confirmations, and account updates.
2. Opt-In
By texting TPI Hospitality or providing your phone number through our website or other channels and expressly consenting to receive SMS messages, you opt in to our SMS program. Consent is not a condition of purchase or service.
3. Message Types
Messages may include:
- Responses to customer-initiated inquiries (e.g., support requests, service questions).
- Service updates (e.g., appointment reminders, account notifications).
- Confirmation of opt-in or opt-out requests.
4. Message Frequency
Message frequency varies based on your interactions with TPI Hospitality. Most messages are sent in response to your inquiries, with occasional service-related updates as needed.
5. Costs
Message and data rates may apply to SMS messages sent and received, as determined by your mobile carrier. TPI Hospitality does not charge additional fees for participation in the SMS program.
6. Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message stating you have unsubscribed. To resubscribe, reply UNSTOP or contact us to re-enroll.
7. Help
For assistance, reply HELP to any message or contact us via our contact form. Additional support is available at www.tpihospitality.com.
8. Privacy
Your phone number and related data are handled in accordance with our Privacy Policy. We do not share your phone number with third parties for marketing purposes without your consent.
9. Eligibility
The SMS program is available to individuals 18 years or older with a valid U.S. mobile phone number. By participating, you represent that you meet these requirements and that the phone number provided belongs to you.
10. Carrier Compatibility
Our SMS program is supported by major U.S. mobile carriers, including AT&T, Verizon, T-Mobile, and Sprint. However, TPI Hospitality is not responsible for delays, failures, or undelivered messages due to carrier issues or other technical problems.
11. Changes to Terms
TPI Hospitality reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued participation in the SMS program constitutes acceptance of the revised terms.
12. Contact Information
For questions about the SMS program, contact us at:
TPI Hospitality
103 15th Ave NW
Willmar, MN 56201
Website: www.tpihospitality.com
Contact: Contact Form
13. Governing Law
These Terms and Conditions are governed by the laws of the State of Minnesota, without regard to conflict of law principles.