Register for the 2026 Leadership Conference - DEADLINE 3/16
New This Year: All reservations will be made individually. A credit card will be required to secure your reservation, but all room charges will be billed to the master account. The default arrival date is Thursday, April 16, though you may adjust your arrival date if needed. Click here to secure your reservation.
Breakouts
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Profit Power Play: Driving Revenue, Efficiency, and GOP Growth
Unlock the financial story behind every hotel decision. This session breaks down how to understand your expenses, effectively manage variable non-variable costs, and make strategic revenue choices that drive profitability. Leaders will connect the dots between smart forecasting, strategic revenue growth, and everyday operational decisions to strengthen financial performance.
We’ll use ProfitSword forecasts to create a roadmap to a profitable Gross Operating Profit (GOP) highlighting trends, variances, and opportunities, while demonstrating how to invest wisely in high‑value segments such as travel‑agent bookings, commissionable channels, and group business. Attendees will also explore how GOP reflects the true health of a hotel’s performance and leave with practical, actionable tools to fine‑tune labor, expense, and revenue strategies ensuring every decision moves GOP in the right direction.
Seeing the Whole Picture: A High‑Level Financial View
In this session, Chris Flagg will walk the team through a high-level financial snapshot of TPI, including an overall health score and key performance indicators. He will also share insights on the broader hospitality industry, discuss upcoming trends, and outline what’s next for TPI so leaders know what to expect and how to prepare.
UKG
In this session we will provide an overview of UKG’s Performance Management and People Assist modules, two exciting elements of the continuing immersion into UKG. In addition, we’ll cover key tips and tricks as well as FAQs and best practices. Let’s take the next step in our UKG journey…together!
From Scroll to Stay: How Social Media and AI Shape Today’s Customer Journey
Join Travel Media Group in a journey to discover how social media has transformed from a marketing tool into a full-fledged driver of the guest experience. This session explores how consumers move from online inspiration to real-world decisions and how emerging AI tools are reshaping that path.
Creating a Culture of Learning
This session focuses on building a true learning culture that develops today’s team members into tomorrow’s leaders. Participants will explore practical ways to coach, unlock others’ potential, and intentionally invest in career growth so people can step into new roles and see a future with TPI.
The Art of Connection and Retention
Retaining employees in today’s world requires moving beyond benefits and wages. It demands a focus on deep-seated human needs: trust, autonomy, and growth. While competitive pay remains a baseline, top talent increasingly stays for a culture that prioritize their long-term well-being and provides clear paths for personal growth.
Investing in Mental Health
Good mental health is the backbone of having a fulfilling and rewarding work experience. Life is hard, but having a healthy and supporting environment at work can create personal joy and increased productivity.
