Jessica Kloss

Vice President of Digital Strategies

Top Core Value: Set the Example for Others to Follow

Joining the hotel industry as a front desk associate during college, Jessica loves the hospitality industry. Saying “this industry isn’t everyone’s cup of tea but if you like to interact with people and enjoy making people smile, it might be for you.” Jessica loves that TPI is a Minnesota company; it was one of the things that drew her to TPI and that she continues to appreciate. “Individual hotels have a career opportunity ceiling. If you reach that ceiling and still want to grow, you oftentimes have to leave the city or state to find a larger property. That’s not the case with TPI. If you are motivated to become more of an asset to TPI, one of our 30 hotels (and growing) or restaurants will have a position that you might be ready for…most of which are in the Minneapolis/St. Paul metro area. TPI promotes from within, read our bios, check out TPI employees on our LinkedIn page and over and over you’ll see that our leaders were promoted from other positions with TPI.”

Jessica grew up getting eaten alive by the Minnesota State Bird, the mosquito. She loves all things chocolate, watching football and baseball, and just enjoying life with her husband, three kids, and adorable pup!

Jessica’s favorite Core Value is Set the Example for Others to Follow. She believes this is TPI’s first core value because if it is followed, you set yourself up to live by the other core values as well. Saying “to set the example for others to follow, I need to keep reinventing myself, be accountable, put you before me, provide great service and guest satisfaction, be honest and straightforward, earn my autonomy (freedom), respect everyone, and move fast (be a pace setter).”

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Mitch Peterson, Chief Executive Officer, TPI Hospitality