Innside TPI Newsletter

Winter 2019

Mitch Peterson

Mitch Peterson

Chief Executive Officer

TPI Hospitality

TPI continues healthy growth and change

Chief Executive Officer Mitch Peterson examines TPI’s past, present and future

Hello and “Seasons Greetings” to all!

Let me start by expressing my profound appreciation to each of you for all you do. Your combined efforts are what make TPI such a unique and highly regarded organization in our industry. As an example, in 2018, TPI was once again recognized as a top ten Best Places to Work by the MSP Business Journal. This recognition marks our sixth consecultive year of being in the top ten and is clearly something to be celebrated. In addition to this exceptional honor for TPI, Pete Bromelkamp was recognized as one of four Human Resources MVPs in acknowledgment of his efforts to create and cultivate an engaged workforce. We are extremely proud of this additional recognition for Pete, My compliments to all of you, and for the record, I am extremely proud to be associated with each and every one of you!

Jim Sega

Jim Sega

Chief Operations Officer

TPI Hospitality

The power of YOU

Chief Operations Officer Jim Sega reflects on the power we each hold to make a difference

Hello everyone!

2018 has been a year filled with both challenges and victories, and it is reassuring to know that we can count on the TPI team regardless of what we face. I would like to take this opportunity to thank everyone for their efforts throughout the past year.
The success of our company is built on the efforts of our associates. Everyone has a purpose. Everyone has meaning, and no one person is more important than another. Whether it’s a full-time or a part-time associate, whether it’s a Housekeeper or a Front Desk Agent, a Cook or a Server, a General Manager or Sales Manager, a Vice President or a CEO, by working together, and only by working together, do we succeed.

Whatever it takes, You have the power!

A guest comment received at AC St Louis Park…

I am writing you to compliment your staff at the AC Marriott Minneapolis West End. Chad Pemberton was the first person I met when I checked in a little late and just mumbled that I was starving from the trip. He mentioned the AC Lounge, but also mentioned several close restaurants. He gave me a coupon for CRAVE. That doesn’t sound like much, but the coupon actually helped me stay below my per diem, which is always appreciated. The next morning, I realized I forgot socks as well as a phone charger. I am a road warrior, but about every three years I forget my brain. Kelsea Lien was nice enough to lend me a charger so I could be at full capacity for the day. I also came back to the hotel after a long day of meetings to find a pair of socks with a note saying, “These are some socks from a restaurant in the West End called Punch Bowl Social. I’m not sure if they are exactly what you’re looking for, but they’re great Halloween colors!” It is a surprisingly great example of customer service. Let’s talk breakfast. I love Allison Laine! She is so warm and friendly. What a great addition to your staff. She always checks in, and by the second morning she was making my coffee the way I like it. Who does that? All this is to say that I don’t think I have any reason to stay at any other hotel in Minneapolis. Your staff is great, your hotel is clean, and I couldn’t have had a better experience.

What are your priorities in planning for retirement?

Sweet Financial offers some ideas that may help your retirement goals

The old saying, “There’s more to life than money” applies to retirement as well. Although having enough to live comfortably is important, how you live your later years may be even more important. You want to assess all the factors that will affect your retirement strategy, and the tradeoffs you may have to make between them.

Research has identified six key priorities most retirees need to think about. In no particular order, because that is for you to decide, they are: your current lifestyle, your retirement lifestyle, your risk tolerance, your retirement date, unknown risks and benefiting others. Ranking these six priorities will help you determine if you’re on course and, if not, what adjustments might be indicated. Think in terms of a list with “extremely important/not willing to sacrifice” at the top and “less important/willing to sacrifice” at the bottom, and see how these priorities line up for you.

Chris Flagg

Chris Flagg

Chief Investment Officer

TPI Hospitality

Plan C

Chris Flagg identifies how Plan A or Plan B may not always be the ideal outcome

“If Plan A doesn’t work, the alphabet has 25 more letters – 204 if you’re in Japan.” – Claire Cook, author of Seven Year Switch

After reflecting upon our project updates over the last six months, the word Plan B kept coming to mind. So, I started searching for Plan B quotes, and sure enough, the quote above caught my eye not only because it is amusing, but retrospectively insightful on a deeper level.

Not everything, including development projects, goes as originally planned. It doesn’t matter what you call it; adaptation, flexibility, evolution, pivoting, change of plans, course correction, Plan B is required because Plan A didn’t work. But when Plan A doesn’t work, it’s not the end of the world, nor the end of a given project. We adapt, we pivot, we figure out Plan B, C, D…X, Y, Z.

RESIDENCE INN / SPRINGHILL SUITES ARBOR LAKES

Construction is well under way. As you see in this recent job site picture, the project is going vertical with two cranes, showing three of the four floors already framed up. The Operations team is now fully engaged and will be ramping up our pre-opening activities in the next few months. The project is scheduled to open in the Fall of 2019.

HAMPTON INN EDEN PRAIRIE

After nearly three years of hard work, Hampton Inn Eden Prairie has finally broken ground! The old IHOP building was demolished in early November. The crane you see in this recent job site picture will be used to drive the deep foundations, which consist of around 140 50- to 80-foot steel beams that are literally hammered into the dirt by this blue crane. These beams provide the horizontal stability needed to be sure our new hotel doesn’t slide into Lake Idlewild. If all goes as planned, the project will be completed and open just in time for the 2019 holiday season.

MARGARITAVILLE RESORT FORT MYERS BEACH

The project is continuing to move forward, albeit slower than we originally anticipated immediately following zoning approvals. A local resident has filed two lawsuits against the town of Fort Myers Beach regarding their approval of our project. Both the town and TPI are actively working together to defend the zoning approval, and both parties are very confident that we will prevail. Unfortunately, the legal process is lengthy and will result in an anticipated 12-month project delay. As you can see in the picture to the right, limited demolition has begun, but as it stands now, ground breaking is targeted for late 2019, followed by approximately two years of construction, with a new targeted opening sometime in late 2021.

The meaning of life is to find your gift.
The purpose of life is to give it away.
-Pablo Picasso

The Home2 Suites Roseville teamed up with Avivo to help transform their former Clothing Closet into an office for Substance Abuse and Mental Health Counseling. Avivo helps thousands annually who face poverty, homelessness, unemployment or addiction.

The Maple Grove campus held a pie-throwing contest and raised $475 for the TPI PEACE Fund. For $5 per pie, the associates and guests were able to throw a pie in a GM’s face. John Melstrom, Sean Twedt, Amanda Westholter and Tracy Benesh wearing pie!

The TPI Willmar team hosted an annual Blood Drive inside the Willmar Conference Center for the fifth consecutive year, reaching their donation goal every year! Here, General Manager Dave Feist prepares to donate with a smile on his face.

Green Mill Fairmont participated in the 2018 Martin County Pork Cook-off, which helped fund two $4,200 scholarships through a partnership with the local Chamber of Commerce, Martin County Pork Producers and the Martin County Corn & Soybean growers.
TPI’s West End sales office coordinated a poinsettia sale to raise over $600 for the TPI PEACE Fund. A special thanks goes out to Jim Indahl, General Manager at Holiday Inn Express Golden Valley, for providing meeting space and transportation support. Well done!

Inn the news at TPI Hospitality

Kelly Retterath, new Area Director of Sales in Rochester, began her career as an on-call Banquet Server, before working as a Catering Manager for seven years. She then joined the Kahler Hospitality Group as a Senior Sales and Catering Manager. Fast forward to January, 2018, where Kelly joined the TPI Willmar team in a temporary role to fill in during a maternity leave. Her three-and-a-half months in Willmar led to her new role in Rochester. Kelly said, “I’m super excited to represent TPI in the Rochester market, and look forward to meeting many of my fellow owners.”

Adam Selby is the new General Manager at the Staybridge Suites Eagan. He has been in the hospitality industry since 2001, and was formerly the General Manager at the Days Inn, Lambeau Field, and the Four Points by Sheraton in Richfield. Adam has three children; Jack (8), Ava (6) and Olive (2). His wife, Hannah, is a first-grade school teacher in the Burnsville school district. When not at work, Adam enjoys hanging out with the family, hunting, fishing and just spending time at the lake. Adam said, “I’m very excited to be a part of the TPI family”.

Daphney Tolliver recently joined the Hampton Inn Arbor Lakes team as Assistant Executive Housekeeper. Daphney grew up in Mississippi and Illinois, and now resides in Brooklyn Center. She has over five years of housekeeping experience. Whenever possible, Daphney enjoys bowling and spending time with her family. Daphne said, “I can’t wait to begin the next chapter of my life with TPI Hospitality”. Welcome to the TPI team, Daphney.

Jenna Pritchard joined TPI Hospitality at the end of August as the Eagan campus Sales and Catering Manager. She previously worked at the Crowne Plaza in Downtown Minneapolis, where she was a Corporate Sales Manager. Prior to working in hotels, she worked for the attraction FlyOver America, where she worked as an Operational Manager and then as a Sales Coordinator. Jenna also has many years of experience working with children. She currently resides in Saint Paul and her hobbies include going to concerts, watching Parks and Rec, and singing show tunes with her five-year-old daughter, Everly.

Stacie Zuver is the new General Manager at the Shoreview Hilton Garden Inn. Originally from Cleveland, Stacie moved to Orlando after attending Kent State University. While in Orlando, she worked at the Homewood Suites, which blossomed her love for the Hilton brand. Her passion for hospitality led her to the Residence Inn Lake Buena Vista. A move to Minnesota placed her at the Hyatt Place Eden Prairie, and eventually at SpringHill Suites, MSP/MOA, as GM. Stacie said, “These opportunities grew me into the General Manager I am today, and I am grateful for the people that made it possible”.

Adam Farhat joined the AC St. Louis park team as a craft cocktail bartender, working full time at the hotel while also interning at a law firm during the day. When the Bar Manager position became available, he jumped at the opportunity. Adam has completely revamped the bar menu, impacting sales dramatically. When not at work, Adam is constantly developing new and different cocktail recipes. Adam’s positive attitude elevates everyone around him, and he has been great addition to the AC St. Louis Park team. Enjoy the creativity of your new role, Adam.

Betsy Meyer is the new Sales Manager at the West End campus. She began her journey in hospitality as a Front Desk Agent at the TownePlace Suites in Denver, CO. Realizing that her heart truly belonged in the Midwest, she moved to Minneapolis and helped open the JW Marriott, MOA Minneapolis and the AC Hotel Minneapolis Downtown, and then joined operations as the AGM at the new AC Hotel Madison Downtown, in Madison, WI. In her free time, Betsy enjoys exploring new local restaurants, spending time with family and friends, and visiting Door County, where she was born and raised.

Juanita Smith recently joined the SpringHill Suites Rochester team as the Assistant General Manager. Juanita has over ten years of experience in guest service. She has been in the hospitality industry for three years, where she helped managed properties such as the Kahler Apache and the Country Inn and Suites. Juanita has three small children who love to participate in vacations and activities. Juanita said, “I strive to help others reach their highest potential, and enjoy making others happy. I’m excited to join the TPI team and look forward to creating memories.”

Dalton Bartz is the new Sales and Catering Manager in Fairmont. Dalton attended Minnesota State University Moorhead, where he took on demanding leadership roles in different student organizations. He was co-president of the Psychology Club, President of the Fencing Club and President and a founding father of a chapter of the Sigma Tau Gamma fraternity on campus. He enjoys spending his free time practicing photography, playing guitar and going out with his friends. He’s excited for the challenges of Sales and Catering Manager position in Fairmont, and eager to help TPI grow. Welcome, Dalton.

TPI would like to welcome Audie Rodriguez as the new Maintenance Technician at Pierview Hotel & Suites on Ft. Myers Beach. Audie joined the Pierview team in October. He and his wife have two boys, which keep him busy playing soccer, fishing, and going to the movies. Audie brings a lot of experience to the table with his knowledge of construction, remodeling and maintenance. Chief Maintenance Engineer, Johnny Giannakopoulos, said, “I’m sure he will be a great asset to the Fort Myers team.” Welcome to TPI, Audie.

Brian Flachmeyer recently transferred to Holiday Inn Arbor Lakes as their Front Office Manager. His career in hospitality spans over 16 years. He began as a Night Auditor at the AmericInn in Long Lake, and eventually transferred to their flagship property in Chanhassen. In 2014, Brian spent a year in Colorado, where he worked for the Radisson in Colorado Springs. When he moved back to Minnesota in 2015, he joined the TPI family at Homewood Suites in St. Louis Park. In his free time, he enjoys playing music and tinkering with computers and small electronics. Congratulations on your new role, Brian.

Dantel Ruth recently joined the SpringHill Suites Rochester team as Chief Maintenance Engineer. Daniel has worked in the maintenance field in Rochester for over 15 years. He went to grammar school, then two years of high school in Chicago, before relocating to Oklahoma City where he earned his GED. Daniel also studied business at Langston University in Langston, Oklahoma. In his free time, he enjoys cooking and helping others, and is also a motivational speaker for the youth. Dantel said, “My goal in life is to inspire others to achieve success”.

Luis Deleon became the Executive Housekeeper at Holiday Inn Arbor Lakes in August. Luis is from the Dominican Republic. He first started in hospitality at Catalonia Royal Bavaro Resort in Punta Cana. He was a bartender and operator for reservations, translating English, French and German. He moved on to Melia Tropical in Punta Cana as a bartender for three years, then came to the US in 2003 and started working for the Best Western downtown in 2007 as Assistant Executive Housekeeper. Luis has been a great addition to the Maple Grove team. Welcome to TPI, Luis!

The new Assistant General Manager at Hilton Garden Inn Bloomington is Maggie Hall. Maggie considers herself a country girl at heart, as she was raised on a farm in Michigan. She is a wife and a mother and enjoys the outdoors, traveling, photography, artwork and reading. Maggie went to Bethel College, and received a Bachelor’s Degree in Graphic Design and Photography. Maggie said she, “enjoys serving people”. Congratulations on your new role, Maggie, and best wishes as you begin your TPI journey.

Angie Hunter is the new Executive Housekeeper at the Staybridge Suites Eagan. Angie said, “I have been married to my wonderful husband for 14 years this New Year’s Eve, and we have five great kids!” She has been in the hospitality industry for over 14 years as a Front Desk Supervisor and Guest Service Representative. Angie was with TPI at Holiday Inn Express Eagan from 2010 to 2014, and said, “It feels great to be back! I am extremely excited to learn new things and be a part of this awesome team!” Welcome home, Angie!

Carlo Fernandez has rejoined the TPI family! After a few short years away from the Courtyard in Maple Grove, Carlo has joined the AC St. Louis Park team as Executive Housekeeper. Carlo is a dedicated Vikings fan, SKOL! During the off season you can often find him at the hottest anime conventions around the US. Carlo says, “Behind every great leader there is an even better team”. He’s looking forward to helping elevate AC St. Louis Park to be the best they can be. Welcome back, Carlo.

Charlotte Kirscher joined the TPI team just over a year ago as the Executive Housekeeper at the Home2 Suites Roseville. Having worked in hospitality for over ten years, she was able to bring the guest’s view point to the entire housekeeping department and help move the team in the right direction. After the great work she has done in housekeeping, Charlotte was ready for the next step and accepted a promotion to Assistant General Manager. She plans on continuing to work hard and work her way to the next level. Thank you, Charlotte, and good luck in your new role.

The Hilton Garden Inn Eagan team is pleased to welcome Nicole Chan as their new Assistant General Manager. Nicole comes to TPI with many years of hospitality experience, primarily with Hilton brands. She recently was married and bought a home last summer in Burnsville with her husband, Jeremy. Nicole is very excited to join TPI Hospitality, and is looking forward to working at the Hilton Garden Inn Eagan. The Eagan team is excited to have her onboard. Welcome to the team, Nicole!

Oana Stoian joined the TPI family back in July as the Assistant General Manager at Homewood Suites St. Louis Park. Born and raised in Romania, she graduated with a Bachelor’s Degree in Chemical Engineering. Oana found her passion for hospitality four years ago when she moved from Romania to Minnesota. She started as a Guest Service Representative and worked her way up to the Assistant general Manager and General Manager positions over the last three years while working for Radisson, Red Lion and Hyatt properties. The entire TPI team says, “Welcome!”

Zak Freidt was recently promoted from Front Desk Supervisor to Assistant General Manager at Hampton Inn Arbor Lakes. Zak has been with TPI for 13 years, starting out as a Guest Service Representative, then being promoted to Front Desk Supervisor. Zak has two beautiful daughters, Arabella (3), and Cirilla (2). He enjoys playing video games and listening to music on his free time, but his favorite thing to do is spending quality time with his family. Congratulations on your promotion, Zak, and thank you for everything you have done for TPI over the past 13 years!

Tom Hentz, new Corporate Sales Manager at the Bloomington campus, began his career in hospitality six years ago and has enjoyed having the opportunity to learn multiple positions in several locations. Most recently, Tom was a Dual Property Sales Manager in Eden Prairie. Previously, he served as Assistant Food & Beverage Manager and Event Sales Manager in Chicago, as well as Event Concierge in Denver. Tom and his wife recently welcomed their wonderful daughter, Harper, to the family, and they have decided to plant their roots in Chaska. Welcome, Tom!

The Eagan campus is pleased to announce the return of Bob Smith. Bob made his first move toward retirement by stepping down from his Vice President of Facilities Maintenance position with TPI in July of this year. Knowing he still has a passion for the hospitality business, and plenty of gas left in his tank, he accepted the Campus Chief Engineer position in Eagan. Ironically, this brings Bob full circle, back to where he started his career with TPI back in 2000. Best of luck in your new role, Bob. The Eagan campus is lucky to have you!

Sally Bauske, the new Sales & Catering Manager for the Arbor Lakes campus, has six years of hotel operations and two years of hotel sales experience. Most recently, she served as the Sales & Catering Manager at one of the largest convention centers in Fargo, ND. Sally is excited to join the Arbor Lakes team. She recently moved to St. Michael with her five-year-old daughter, but being in Maple Grove is more of a homecoming, as she graduated from high school in Cambridge, MN. She is looking forward to life on the lake, and spending time on the pontoon whenever possible.

Stephanie Dohmen recently joined the Willmar campus as their new Sales Coordinator. Stephanie graduated from Iowa State University this past May, earning a degree in Event Management with a minor in General Business. She previously had an internship in the sales office during the summer of 2017. The entire Willmar team is very excited to have her back on their campus. Welcome back, Stephanie, and good luck in your new position.

Tracy Mciver recently accepted the position of Front Desk Supervisor at SpringHill Suites Rochester. She has been with TPI for over two years, serving in housekeeping, breakfast and front desk. She grew up in the Twin Cities, and had also lived in Arizona for five years. In her free time, Tracy enjoys spending time with friends and family, and loves to travel and play golf whenever possible. Tracy said, “I truly love the people I work with, and really enjoy getting to know our guests whether they are staying short-term or long-term”. Congratulations on your promotion, Tracy!

Mary Harris was recently promoted from Housekeeping Supervisor to Executive Housekeeper at Hampton Inn Arbor Lakes. Mary was born and raised in Milwaukee, and recently moved to Brooklyn Park. She is the mother of two as well as a grandmother of two. Mary has been working with TPI for almost six months, and has fallen in love with our company. She enjoys coming to work and interacting with the staff, and is known as Miss Mary by the Hampton Inn Arbor Lakes staff. Mary plans to be with TPI for many years to come! Welcome, Mary.

Courtyard Arbor Lakes would like to welcome Marcia Johnson to her new role as Executive Housekeeper. Marcia came from a background of 18 years in hospitality. She lives in Zimmerman and has three boys; Trevor (26), Brayden (10) and Jaxen (8). She also has a grandson, Hunter. Spending time with family is her greatest joy. Marcia believes that core values are what keep this team together, especially You Before Me and Respect One Another. Welcome to the Arbor Lakes team, Marcia!

Aleesea Anderson joined the TPI team as a Room Attendant, and after demonstrating her attention to detail and natural leadership ability, she was promoted to Housekeeping Supervisor. When the Executive Housekeeper was recently promoted, Aleesea was excited to accept the promotion to Executive Housekeeper. With her attention to detail and “Lead by Example” style, she is going to continue to build an empowered team that will take Home2 Suites Roseville to the next level. We are excited for Aleesea, and can’t wait to see what she can do.

Jennifer Goodman joined the TPI Fairmont team in June of 2016. She has worn many hats at the Holiday Inn, and recently accepted the position of AGM for the Holiday Inn and Super 8. Jennifer is a veteran in the industry, having worked with several brands, most notably Holiday Inn and the IHG corporate offices. She is looking forward to learning more about the Super 8 brand and working with that team. In her free time, Jennifer enjoys spending time with her two children, Ari and Kaie, reading, and crocheting. She is continuing to work on her Master’s degree and CHA certification.

Marco Alvarez became the General Manager at SpringHill Suites Rochester in June. Marco has grown up in the hospitality industry and brings a fun, fast-paced personality to the hotel. He’s looking forward to his hotel’s complete remodeling this winter, and says he has a good team to handle the transition. Marco says, “My favorite core value is You Before Me because my parents raised me to always lend a hand to those who need it the most.” In his free time, Marco enjoys volunteering at non-profits, and likes getting together with family and friends. Welcome aboard, Marco.

Emily Greydanus is from Wisconsin and originally joined TPI in December, 2017, as a Front Desk Supervisor at Staybridge Suites Arbor Lakes. In August, she was promoted to Assistant General Manager at Staybridge Suites Eagan. Emily says, “My favorite thing about Staybridge is making guests feel at home when they are not able to be in their home”. In her free time, Emily enjoys baking, scrapbooking and spending time traveling with her boyfriend. We wish Emily all the best in her new role at Staybridge Suites Eagan.

Nick LaPatka recently joined the TPI team as our Director of Business Analytics. Nick will be primarily responsible for everything data-related. He is also fine tuning and integrating a number of other reporting tools that we have been using for years, making them more user friendly and less time consuming. Nick grew up in Spicer, and graduated from the University of St. Thomas with a BA in Business Administration. He also did a summer internship with TPI in 2015, and was an integral contributor in the early stages of our current project in Fort Myers Beach. Welcome to the family, Nick.

The Perkins Red Wing team is excited to introduce their new General Manager, Zach Williams. Zach’s career started at Perkins in Stillwater, where he worked for seven years while going through school as a cook, server and manager. He graduated from UW stout in Menomonie, and then worked for Target as a manager for the last two years before joining TPI. Zach is a huge Sports fan and enjoys snowboarding in the winter and loves to fish and spend time outdoors in the summer. If you get a chance to pass through Red Wing, stop in and say hello to Zach and the Perkins Red Wing team.

Inn the news at TPI Hospitality

The Perkins Red Wing team is excited to introduce their new General Manager,Zach Williams. Zach’s career started at Perkins in Stillwater, where he worked for seven years while going through school as a cook, server and manager. He graduated from UW stout in Menomonie, and then worked for Target as a manager for the last two years before joining TPI. Zach is a huge Sports fan and enjoys snowboarding in the winter and loves to fish and spend time outdoors in the summer. If you get a chance to pass through Red Wing, stop in and say hello to Zach and the Perkins Red Wing team.

Chris Flagg

Chris Flagg

Chief Investment Officer

TPI Hospitality

Coming Home

When Marco Alvarez was named the new General Manager at SpringHill Suites Rochester in July, it wasn’t a new property to him, in fact, it was almost like coming home.

Marco Antonio Loera Alvarez was born on October 31, 1994 in Guadalajara, Jalisco, Mexico to Estella and Sergio Loera Alvarez. In 2004, at the age of 10, Marco moved to the United States with his parents to be near family in Rochester. They settled into a house, just two blocks from TPI’s SpringHill Suites. Marco’s parents found employment at the SpringHill Suites, with his Mom in housekeeping and his Dad in laundry. When Marco wasn’t in school trying to master the English language, he found himself at the hotel while his parents worked, and would often pass the time in the business center, the pool area, working at the desk in the back office or visiting with the General Manager. He never wanted to enter the General Manager’s office because he said, “that back office is scary’. His Mom decided, however, to teach him the trade of housekeeping, and so began his career! Marco would focus on the beds, while under her watchful eye, his Mom cleaned the rest of the room.

Marco continued to spend time at the hotel throughout the next ten years, forming relationships with guests, and even offering to babysit for the General Manager’s young children.

As he got older, Marco realized that the hospitality business was in his blood, and he started his first official job at the Townplace Suites in Rochester beginning in housekeeping and making his way to the front desk. His next move was to the full-service DoubleTree as a front desk agent, followed by front desk at the LaQuinta while working his way up to the Assistant General Manager position. His last move before TPI was to the Kahler Apache hotel, where he left as the Front Office Manager.

When he was offered the position of General Manager at SpringHill Suites in June of 2018, he of course called his parents, who had moved back to Mexico in 2017 to be near Marco’s two older brothers and two nephews. Both were incredibly proud that their son would be returning as General Manager to the hotel that had been such a formative part of their lives. His Dad told him the job would be challenging, but that it would also help him grow as a person. His Mom cried when she saw of picture of Marco in his office, the same office that Marco found to be “scary” as a child. Marco is excited and honored to be leading the SpringHill Suites team because he knows very well that it is so much more than just a hotel, it’s the place where his story began.

Breaking News

In the spirit of Tenure is Reinvented, current TPI associates Amber Wicke (Best Western New Ulm) Annabelle Huffman (Homewood Suites St. Louis Park) and Bill Baldwin (Hampton Inn Minnetonka) chose to optimize their talents and opportunities by attending Hospitality Pathways at Normandale Community College. Hospitality Pathways is an academic program designed to fast-track students into leadership positions in the hospitality industry. The five-month course requires twelve weeks of classroom learning, followed by a 150-hour internship. Bill said, “I thought it was an excellent experience that broadened my hospitality knowledge”. You can learn more about this learning opportunity at www.normandale.edu.

The team at Home2 Suites Roseville held their second annual Thanksgiving Dinner for guests and associates. General Manager Tina Harpke said, “We want to make our guests truly feel at home by having Thanksgiving dinner for everyone. With a number of extended stay guests who don’t have anywhere to go for the holiday, it means a lot to be able to enjoy food, fun, and fellowship for the holiday”. To the left, two Home2 Suites young guests showed how much fun they had with one of the games available during the Thanksgiving gathering. Tina wants to send a special thank-you to Jackie Beverly, mother of Home2 Suites associate, Alisha Gagnon, for helping out so much again this year. It sounds like the Home2 Roseville team definitely created a win-win outcome.

Recently, the team at Hilton Garden Inn Eagan celebrated their success of earning the #1 ranking on TripAdvisor. With seventeen hotels in the city of Eagan, there is some very intense competition. Why is this five-star ranking an important goal? Because rankings matter to potential hotel guests. Studies show that potential guests are three times less likely to stay at a hotel with three stars or four stars than a hotel with five stars. General Manager Jason Mercord said, “I know the team is very proud to be the best of seventeen Eagan hotels”. In a clear reflection of TPI’s amazing associates, Staybridge Suites Eagan is currently ranked #2 on TripAdvisor! Congratulations to the entire Eagan team for setting the example for others to follow.

The Willmar Housekeeping team prepares for the annual Lutheran Synod Youth Conference held in Willmar. The hotels host 500 kids on Friday, then turn all of those rooms to host another 500 on Saturday. That translates into cleaning 165 rooms in about six hours! The Willmar team clearly lived Pacesetters Win in pulling off this momentous task. To the left, the Housekeeping team prepares for their day with goodies from the New London Bakery. Kudos to the entire Willmar team for taking on this challenge and delivering memorable experiences for your guests and co-workers.

It’s beginning to smell a lot like bacon

Martin County, home of Fairmont, MN is declared Bacon Capital USA

Martin County, home to six TPI Hospitality properties in southwestern Minnesota, has declared itself Bacon Capitol USA. It is a way for the county to celebrate the importance of agriculture and the nation’s ever-growing love of bacon. Pork production is the economic engine for Martin County. Consider the following statistics:

  • Over 150 pig farms exist in Martin County.
  • Martin County farmers sold more than 1.7 million market pigs in 2016.
  • Martin County produces 40 million pounds of bacon per year.
  • $242.7 million dollars were generated in gross income in 2016 from the sale of pigs in Martin County.

An additional $676.8 million dollars was generated as economic spin-off from the gross income created by pigs, and this benefits the city of Fairmont and over 100 TPI associates. The next time you enjoy a piece of bacon, remember Martin County!