Our Core Values

Honest & Straightforward

My favorite TPI Core Value is Honest & Straightforward.  To me, being honest is the most important thing you can do as a person, trust is gained through honesty!

Tommy Robinson

Assistant General Manager, Staybridge Suites Minneapolis-Bloomington

Accountability First

I have learned many values along the way while working for TPI such as Pace Setters Win, or Tenure is Reinvented, etc. I feel I have learned many of these values because I was given the trust and respect from my bosses to hold myself accountable for my actions. TPI has given me many opportunities to grow and succeed as an individual, and without TPI I don’t know that I would have ever held myself as accountable for my actions as I now do.

Trevor Armstrong

General Manager, Home2 Suites by Hilton Roseville Minneapolis

You Before Me

My favorite core value would be “You before me”. I think that value represents so much as we are a hospitality company and the opportunity to offer hospitality is the heart of what we do and why we are here as a company and as individuals. So many individuals and families allow us to be a part of their experience whether they are staying at our hotels or visiting one of our restaurants; they welcome us into their lives and that is something that I do not take lightly.

Becca Dale

Director of Leisure Sales, TPI Hospitality North Metro Hotels

Honest & Straightforward

My favorite Core Value is Honest & Straightforward. I think that being Honest & Straightforward creates trust, teamwork, and a respectful atmosphere!

Cara Castelli-Sathrum

Sales & Meeting Coordinator, Springhill Suites, Courtyard by Marriott, & Homewood Suites in Rochester, MN

Work With Us

Set the example for others to follow

Tenure is reinvented

Accountability first

You before me

Service and guest satisfaction

Honest and straight forward

Autonomy is earned

Respect one another

Pace setters win

Our Core Values help us STAY SHARP!

Autonomy is earned

I feel the most valuable core value is “Autonomy is Earned”. This is important because you have to earn and keep your respect. Through hard work and determination; this will not only show good work ethics, but also who you are as a person. This will then lead to all other core values falling into place.

Shianne Williams

Maintenance Engineer, Courtyard Minneapolis Maple Grove/Arbor Lakes

Set the Example for Others to Follow

I feel this is the most important Core Value because all other core values flow from this one or relate back to it. You need to take pride in yourself and your work ethic. Following the rules, being honest and respectful, putting guest satisfaction and others before yourself. If you are truly adhering and adopting these values then you will set a great example. The manager who fails to put others first will not be respected by their team members. The manager who sets the example for others and is consistently checking on their team members and guests will soon find other members of the team automatically doing so. They won’t be able tell you why, other than “well everyone else does it”. Be the person you expect everyone else on your team to be.

Maggie Setley

Food & Beverage Manager, Hilton Garden Inn Shoreview

Honest & Straightforward

Honest and Straightforward is my favorite core value because being honest and straightforward is a way of life, not just a behavior. Knowing you can totally trust one another brings a type of freedom and comfort that makes relationships work!

Todd Kimlinger

Vice President of Revenue Management Strategies, TPI Hospitality

Accountability First

I had a difficult time choosing just one Core Value because they all mean a lot to me!  To pick one, it would have to be Accountability First.  These two words cover so much! Accountability First means to me that each of us has the power to make daily decisions that provide outrageous guest service!

Victoria Phoulom

Assistant General Manager, Staybridge Suites Eagan Arpt South-Mall Area

Service & Guest Satisfaction

The Core Value closest to my heart is Service & Guest Satisfaction. I feel that so often, companies lose this vital piece of the puzzle and when you offer outrageous guest service, you will gain a loyal guest who will spread the word! The fact that TPI takes pride in instilling this Core Value and emphasizing the importance of great guest service is highly admirable. I strongly believe in treating our guests with respect and giving them the best experience possible!

Candace Daniels

Housekeeper, Hilton Garden Inn Shoreview

Honest and Straightforward

It is truly very hard for me to pick just one that is important to me, as they all are so important to being a successful leader. It is always important to me to be honest and straightforward with my team, and set the example for others to follow. Pace setters win is a very important core value that leads to a very successful hotel and team.

Holly Rath

General Manager , Courtyard Minneapolis Maple Grove/Arbor Lakes

Service and Guest Satisfaction

My favorite Core Value is Service and Guest Satisfaction. We do our jobs to serve our guests, because they are the ones that provide our livelihood.

Gary Johnson

Maintenance Engineer , Hampton Inn Minneapolis NW Maple Grove

We would love to hear from you!

Please tell us how we are doing by sending an email directly to me. Thank you!

Mitch Peterson, Chief Operations Officer, TPI Hospitality